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UK Hybrid (20% London office) or UK remote

 

Exclusive, Featured Product Manager – Researcher Experience

 

£55-66,000 + benefits

A global research journal publisher with one of the most successful track records for growth over the last ten years is looking to recruit a Product Manager on an 18-month FTC to lead the definition and delivery of our client’s researcher experience roadmap, ensuring enhancements are data-driven, user-centric, and aligned with business goals. In this role, you will use data, user research, and web analytics to refine user journeys, create impactful user stories, and drive decision-making.

Industry  Academic Publishing Research

Function  

Duration  Full Time

Type  18 months FTC

Start Date  ASAP

 

Product Manager: Key responsibilities

  • Lead the definition and delivery of a product roadmap & backlog, or a specific area of a large product or business area roadmap. Manage the prioritisation, definition and delivery of product enhancement projects, collaborating with relevant stakeholders, UX & design teams, technology & the technology vendor for the product(s), along with carrying out user testing
  • Talk accurately about your core user personas and their common user journeys drawing on data
  • Explore new enhancement concepts, effectively drawing on user research and web analytics as well as collaboration with UX Designers to test, validate and evolve
  • Lead the creation of user stories for enhancement projects
  • Lead project teams and meetings, driving discussions and decision making
  • Develop a thorough understanding of the product(s), who are using them and how by analysing product usage data and conducting user research. Set, monitor and analyse KPIs for all enhancement projects
  • Communicate effectively with internal teams and external audiences using clear, non-technical language to promote product enhancements, ensure understanding, and address any issues or bugs that may impact product use
  • Engage regularly with product customers and users to gain a deep understanding of their needs, preferences, and perspectives, ensuring their viewpoints are effectively represented
  • Regularly report on your progress toward the product vision, aligning with your team and connecting your work to the product’s long-term goals. Build strong relationships with stakeholders to enhance the product’s reputation
  • Prioritise diversity, equity, and inclusion (DEI) by incorporating diverse perspectives, adhering to accessibility principles, and fostering inclusive behaviours in your collaboration with colleagues
  • Adopt a Lean Mindset by continuously refining work processes to maximise customer value and improve efficiency.

Product Manager: Skills/experience

  • A product manager with excellent communication & relationship management skills
  • Confident working with multiple stakeholders across the business, including senior management to drive decision making & delivery
  • Familiar with the Journals publishing landscape, in particular the academic researcher journey
  • Data-driven, market & user focused with the ability to get things done at pace, quickly delivering value
  • Thrive in a collaborative environment where you will be adept at problem-solving and offering a solutions-focused approach to your work
  • Comfortable reaching out and gaining an empathy with our market, building a strong knowledge of the key users and customers, acting as an advocate for their needs and views

A salary of £55-66,000 and benefits package is offered.

How to apply

To apply for this position, click on the Apply Now button below or send your CV to enquiries@telferpartners.com quoting the reference TP 904. For an initial, confidential discussion please call us on +44(0)1223632510.

Early applications are preferred.

Referral Scheme – Telfer Partners offer a referral reward if we fill this vacancy with someone you recommend. You can send us contact details of anyone you would like to recommend to enquiries@telferpartners.com.

Equality Policy – Telfer Partners is committed to upholding a professional and impartial recruitment process. Our Equal Opportunities policy ensures that all job applicants and employees are treated fairly and equally, regardless of their gender, sexual orientation, marital status, race, nationality, religion, age, disability, or union membership status.

 

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